Dealing With Difficulties

Keeping Your Customers Satisfied

Your Role as a Communicator

As we know, owning a studio is very demanding, ever changing and always challenging. That is nothing new to most of us. Many times things become complicated when there is a lack of communication. Perhaps it is the communication link …

Creating Staff And Faculty Contracts

As this dance season is coming to an end for many schools around the world it is an important time to decide who will be coming back for next season. Once you have made your decisions it is important to …

How to Deal With Difficult People

Establishing Relationships

Fun Loving Tips for Employers and Employees

Year End Assessment

Here we are once again moving rapidly to the end of another year. We are already planning and making preparations for all of the exciting events that are coming up the New Year. The beginning of anything is always exciting …

How to Hire the Right Employees

People Problems? Here's How To Resolve Conflict!

End of Year Bonuses For Your Team

Bonuses are a great way to reward the people who have been working for you all year. They act as motivators and rewards and are a nice way to thank faculty and staff for not only helping to build your …

The Task of Faculty Hiring

Who you choose to hire to be part of your studio family says a lot about the tone you set for your business and the kind of training being offered. I’ve seen many directors go through massive teacher turn-over year …

Educating Parents and Students

Each year at the beginning of May we send out recommendation forms and the fall schedule to all of our customers. The recommendation forms are made up from all the evaluations that we receive from each teacher regarding every student. …

Evaluating Your Team!

Last month I wrote about your year in review. How did you do? Were you happy with your progress? Did your faculty and staff meet your expectations? I often receive emails from members wanting to know more about the process …

Employee Satisfaction...It's Easier Than You Think!

On a scale from one to five, give a quick rating to the following questions;

The Eight Best Ways to Improve Customer Service

They are your life and blood. Without them you can all but throw the towel in because there's no hope of ever having a successful business. Customers are the life blood for any studio. You can spend years and a …