With the new season of dance upon us this is the time of year to meet new customers and reconnect wit your current ones. When you have a chance to meet your customers face to face this is a great …
When a customer has a complaint, you have an opportunity to strengthen your relationship! None of us want a problem with one of our customers but as this season gets underway there is a very real possibility that sooner or …
For many of us our season has just finished. We have had the excitement of the recitals and all end of year performances and although some studios continue running over the summer offering programs for their dancers, it is usually …
All businesses love referrals. This form of advertising seems to be especially powerful for dance schools. I believe that our type of business breeds more word of mouth advertising than others. Moms talk to their friends, families, associates and neighbors. …
Every studio owner hires staff and faculty with the best of intentions, and the hope that everyone will get along and there will be no personnel issues. The reality is, that’s mostly wishful thinking. If your business is growing and …
I love this quote from Robert Allen because it really is true that failure is simply someone's interpretation of what you are doing and doesn't necessarily bear any resemblance to the truth. We are all scared of failure but when …
