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How to Hire the Right Employees

Type:

Studio Owner Article

Category:

Improve Staff and Customer Communication

Are you looking to take on your first employee? Having talented and motivated people on board can be one of your dance studios greatest assets, It is however important to make sure you know how to go about hiring the right person for the job.

What qualities are you looking for?

This question may require more analysis than you initially think. Consider the particular job at hand and what specific skills and qualities are necessary. If it involves fairly administrative tasks such as data entry and filing, you may not want a creative go-getter who is looking for challenges, but rather a meticulous and methodical worker. Similarly, if the job requires answering the phone, you will want a pleasant phone manner and people skills near the top of your list.

Some small business experts suggest evaluating your own skills first, and then hiring someone who will complement your work style. For example, if you always forget to return clients' phone calls, taking on an extremely focused, conscientious employee could benefit your customer service-and, in turn, your bottom line.

Write an accurate job description

To attract suitable candidates for the role, you should craft an accurate, detailed job description. Spell out what tasks are involved in the position, what tools and methods are used, the general responsibilities of the job, and any qualifications needed. If you want someone to be at the front desk write out all of the duties that they will be required to do and this will help you avoid things falling through the cracks

So what constitutes a good job description?

Job title and objective. This will tell prospective employee what the broad purpose and scope of the role is.

Tasks and duties. Spell out the regular tasks and responsibilities of the job, from most significant to least important. There is no need to be exhaustive, but make sure all typical duties are mentioned.

Roles and relationships. Discuss how the employee will report to you, whom they will work with, and if they will have responsibility for any other staff members.

Qualifications. Spell out the educational level you are seeking, plus any other qualities necessary to perform the job that you have already determined.

Location and equipment. Mention what type of equipment will be used to perform it, including computer systems.

Salary. You may also choose to include a pay range in your job description, so people know what to expect.

Interviews and tests

Interviewing. Your approach to interviewing may vary depending on your personal preferences and the requirements of the job. But before inviting candidates in, consider having an initial chat over the phone to discuss the position and ask some basic screening questions.

You could conduct in-office interviews on your own, or you could invite a colleague or trusted employee to assist you and offer a second opinion. Make sure you thoroughly review each candidate's resume ahead of time.

Prepare a set of questions you plan to ask each applicant, including those meant to give insight into their behavior, opinions, and experience. As often as possible, ask the candidate to supply specific evidence to back up any claims, such as good communication skills or a strong work ethic. Don't forget to take notes during the interview process.

Testing. Some business owners may also want to administer a test for certain positions. For example, if the position involves typing up reports, you could assess the candidates' typing speed, as well as grammar and spelling. Some employers ask applicants to perform a typical task they would encounter on the job to demonstrate proficiency.

Background checks

Although some small businesses may consider background checks to be unnecessary, most experts recommend them as a way for owners to protect themselves from legal liability-particularly if your business involves a high level of customer service. If a worker employed by you steals from or harms a client and they have a previous criminal history, you could be sued.

The type of background checks you conduct before hiring may vary from simply speaking with an individual's previous employer to ensuring they do not have a criminal record. Certain employers choose to check a candidate's driving record or credit.

Some owners may choose to hire an outside company to complete checks. But if you are gathering this information yourself, make sure you look into the laws governing background checks, such as the Fair Credit Reporting Act. The Small Business Administration has more information available on the legal issues surrounding background checks.

Take your time

After you have completed interviewing, testing, and checking references, return to your list of desirable qualities. How does each applicant compare to this outline of an ideal employee?

Finding the right person for a job is not an automatic guarantee, so be prepared to take some time with the hiring process until you are reasonably confident you have found someone who meets your criteria. Although the search may seem time-consuming, the benefits reaped from choosing the right individual are invaluable.

Author

Angela D'Valda Sirico

Angela D'Valda Sirico

Originally from England, Angela spent her early years in Hong Kong where she studied with Carol Bateman. She continued her training at Arts Educational Trust in England. After moving to New York City she continued her studies with Martha Graham and Matt Mattox. She appeared with the Matt Mattox Company and toured with the first Disney On Parade working with Disney and N.B.C. Contracted to the Teatro National of Buenos Aires she performed for one year and spent an additional year as a featured soloist at the Teatro Maipo, Argentina. Travelling to Madrid, Spain she worked for Spanish television in a weekly variety show Tarde Para Todos and from there decided to form her own Dance Company. With the Company she choreographed and performed throughout Spain in theatres, and on television. Angela met her husband Steve while working together on a television special The Valerie Peters Show filmed in Tampa, Florida. In 1979 they formed the Adagio act DValda & Sirico appearing in theatres, clubs and on television shows such as David Letterman, Star Search and the Jerry Lewis Telethon. In 1982 they were contracted to Europe and appeared in a variety of shows in Spain, Portugal, Sweden, Finland, Switzerland and Italy before going to London, England where they appeared as Guest Artists for Wayne Sleep (formerly of the Royal Ballet) in his show Dash at the Dominium Theatre. Angela and Steve have owned and directed their dance studio in Fairfield, CT. for the past twenty two years and in 2005 added music and vocal classes to their curriculum. Angela served as chairperson for the tri state panel of the Royal Academy of Dancing and is Co-author of a Partner syllabus currently used for teacher training by Dance Educators of America. She continues to adjudicate and teach for major dance organizations and choreographs for theatre, television and conventions and was commissioned by Boston Ballet 11 to choreograph the highly acclaimed Brother Can You Spare A Dime? DValda & Sirico are currently in production choreographing the opening to the National Speakers Association convention on Broadway at the Marriott Marquis for August of 2008. Angela is co-owner of Dance Teacher Web designed as an online resource for teachers worldwide.

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